When it comes to HR, cutting corners will leave your business susceptible to incompliance and a host of other HR issues. You might think, due to financial constraints, that you have few options. But outsourcing HR to qualified experts is a cost-effective alternative to having a dedicated HR department.
We’ve put together this handy guide to give you an insight on Peninsula’s beginnings, and how we’ve come to be a leader in providing expert HR advice.
Our story: Peninsula HR
In 1983, Peter Done and his brother, Fred, were embroiled in an employment tribunal at The Done Brothers bookmakers. The young entrepreneurs felt that they had received poor advice. To make matters worse, the pair were told to settle and pay a £9,000 bill.
The Done brothers felt that there must be a better way to protect businesses. This was the catalyst for Peninsula, and it transpired this new business would be the ‘better way’.
Four decades of delivering expert HR advice
For over 40 years, businesses of all sizes have been depending on Peninsula to provide advice and support for their HR issues.
Our experience means that we understand SMEs might not be in a financial position to justify a fulltime HR professional.
Which is why more organisations are exploring HR outsourcing. If you’re a business considering partnering with a HR consultant, choose a provider with a wealth of experience.
It's that in-depth experience that enables Peninsula to curate a range of expert HR services thousands of companies benefit from. Here’s an overview of our offerings:
24-hour HR advice
As a business owner, finding the time during your working day to seek support could be difficult. With Peninsula HR, you get access to 24/7 advice, so if you’ve a question or a worry, our HR advisors are always available to assist.
Receive expertise you can trust. The advice you’ll receive is insured and delivered by certified and chartered HR consultants.
HR issues can crop at given time and present companies with considerable concerns. To date, we’ve given expert HR advice to over 35,000 UK businesses—and with changes to the Employment Rights Bill, we expect that number to climb.
HR contracts & documentation
Every one of your staff members should have an employment contract. As part of Peninsula’s expert HR services, our team draft all of your HR contracts and employment documentation.
Whether it’s your grievance procedure or disciplinary frameworks, we ensure your workplace policies keep you protected. We’ll support crafting employee handbooks and assist with letters and forms for exit interviews and performance reviews.
If ever you need to refresh your HR policies or send a formal letter, Peninsula’s HR experts ensure your documentation is legally compliant.
HR software
BrightHR software has been designed to provide businesses with a suite of tools to streamline admin and HR processes. It includes:
- Holiday planner: Get constant visibility on annual leave requests, allowing you to avoid staff shortages and ensuring your business remain operational.
- Payroll software & support: A digital approach that syncs HR and payroll.
- Sickness & lateness: Be notified when an employee is absent, so you’ll never be understaffed.
- Clocking in & out: With our Blip app, receive a real-time overview of who’s clocked in and out, so you can effortlessly manage lateness.
- Shifts & rotas: Edit and create shifts for your staff on any working pattern. Get access to our open shifts for greater flexibility.
- HR document storage: Upload, store, and access unlimited HR documents with our digital filing system.
Workplace mediation
Disputes in the workplace can be damaging for your company’s culture and morale—and you might not have the experience or time to resolve the matter.
Should that be the case, invite Peninsula to mediate on your behalf. Just provide us with the details, and we’ll come to you.
Your HR expert, an accredited workplace mediator (regulated by The Society of Mediators), will seek to find a positive resolution.
They’ll create the paperwork to support the outcome and set out a process for all parties to adhere. Following that, they’ll keep in contact to ensure everything’s on track.
Employment tribunal support
Employment tribunals are time-consuming and costly to your company, but Peninsula exists to safeguard you and ease your stresses. Clients receive the following:
- Round-the-clock advice: It’s natural to have questions about employment tribunal. Our legal teams are available 24/7 to support you.
- Tribunal defence development: From the start of a tribunal case, our solicitors research and prepare your defence.
- Personalised tribunal representation: Our tribunal solicitors are your legal representatives who share the same aim—win the case with minimal legal costs.
- Tribunal settlement agreement: If we advise settlement, we’ll strive to achieve the best possible outcome. This includes minimising future claims.
You can download our free employment tribunal guide here for further guidance.
Award-winning HR services
Testament to our commitment to delivering expert HR advice, Peninsula’s collected several accolades over the years.
In addition to this, we’re immensely proud of the glowing feedback we regularly receive from clients across the globe.
On Trustpilot, we have more than 20,000 reviews and a rating of 4.9/5. Over on Feefo, we’re rated “exceptional” with a service score of 4.8/5. We also have a Google Rating of 4.8 with over 1,800 reviews.
You can also explore a number of our case studies and see the positive impact Peninsula's HR services have on real people.
FAQs: What makes Peninsula a HR expert?
What HR services does Peninsula offer?
Peninsula offers 24-hour HR advice from accredited HR consultants, assistance with documentation, mediation, HR software, and employment tribunal support.
Is Peninsula trustworthy?
Overwhelmingly positive reviews on Trustpilot, Feefo and Google indicate that Peninsula can be relied upon for expert HR services.
Does Peninsula offer HR software?
Our market-leading BrightHR software is a comprehensive all-in-one tool that manages and automates HR processes, helping you to optimise your company’s operations.
Wrapping up: What makes Peninsula a HR expert?
There isn’t one reason that makes us experts in HR. But the fact we derive from a business receiving poor advice and a disproportionate bill following an employment tribunal; we’re passionate about protecting businesses.
Now with over 40 years’ experience and several expert HR services to keep organisations supported, our plethora of positive reviews provide an answer as to what makes us experts in HR.
Get the HR support you need with Peninsula
Managing a business and providing expert HR services for your staff is challenging—and both are equally as important.
Whilst you manage your business, let Peninsula support your HR needs. We provide 24/7 HR advice, as well as an array of other services.
Want to find out more? Contact us on 0800 028 2420 and book a free consultation with an HR expert today.



